Terms and Conditions

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HOUSE RULES │ Route Link Business Essentials

These are Our House Rules which may change from time to time and apply to all Our facilities operating under

different brands.

Accommodation(s)

1. Center Access: Office and Co-working customers have 24/7 access to their center (unless local restrictions

apply). Virtual Office and Membership customers have access to centers during manned hours (weekdays 8:30

a.m. to 5:00 p.m.) unless otherwise arranged with the Community Manager of the designated center. We shall

provide use of meeting rooms and private offices subject to availability and upon reservation only. We shall

also provide business and administrative support services on demand (to the extent available). Use of these

services may be subject to additional fees.

2. Upon Move-In: We will ask You to sign an inventory of all accommodation, furniture, and equipment You are

permitted to use, together with a note of its condition, and details of the keys or entry cards issued to You.

3. Signage: You may not put up any signs on the doors of Your accommodation or anywhere else visible from

outside the room(s) You are using without written approval from the local Business Center team. We reserve

the right to charge a fee for any signage and to specify its design to ensure it remains in keeping with the

Center’s design.

4. Our Property: You must take good care of all parts of the Business Center, its equipment, fittings, and furnishings

You use. You must not alter any part of it.

5. Keys and Security: Any keys or entry cards which We let You use remain Our property at all times. You must

not make any copies of the keys and/or entry cards or allow anyone else to use them without Our consent.

Any loss must be reported to Us immediately and You must pay a reasonable fee for replacement keys or cards

and of changing locks, if required. Access Devices (Keys, Cards, Fobs) to the building, centre, and offices are

limited to the number of occupied workstations. Additional devices may be purchased for a one-time

activation fee, fee is available upon request. Where applicable, all persons receiving access devices must

complete the ID verification process, including one form of photo ID. This rule improves security levels of the

Business Center. If You are permitted to use the Business Center outside normal working hours, it is Your

responsibility to lock the doors to Your accommodation and to the Business Center when You leave. This is to

ensure the safety of individuals and property at the Business Center.

6. Day Office and Coworking Monthly Allocation Policy: For 5 day and 10-day Memberships as well as Virtual

Office Plus, cancellation of a Day Office or Coworking booking less than 10 days from the booking date will

not be refunded to the monthly allocated days. The monthly allocated days cannot be carried over to future

months or used for meeting rooms. Private office assignment is at our sole discretion and all usage subject to

our house rules.

Use of the Business Center

7. Entrances and Exits: You shall not leave open any corridor doors, exit doors or door connecting corridors during

or after business hours for security purposes; and if You do so, it will be at Your own risk. All corridors, halls,

elevators, and stairways shall not be obstructed by You or used for any purpose other than entering and exiting.

You can only use public areas with Our consent and those areas must always be kept neat and attractive.

8. Cameras: In selected centers We use camera recording for security purposes, whereby signage will be clearly

posted.

9. Name and Address: At Your request, We are happy to include Your name in the house directory at the Business

Center, where this facility is available. There may be a charge for this service. You must not use Our name in

any way in connection with Your business. You may not use the Business Center as Your registered address for

service-of-process. You may not use the Business Center address in any way without a written agreement at

each specific location.

10. Phone Number: You agree the phone number(s) assigned to You is for Your use during the term of Your

agreement. The phone numbers remain Our property and You have no contractual or vested interests in the

present telephone service or telephone numbers provided by Us. You agree not to list the phone number in

any “white or yellow” pages.

• You cannot port phone numbers into or out of Our phone system. To use Your existing phone number

with Our phone service, You agree to forward Your phone number to a phone number owned and

assigned by Us.

11. Employees and Guests: You and your guests shall conduct themselves in a business-like manner both inside

Your office(s) accommodation and throughout the property; proper business attire shall be worn at all times;

the noise level will be kept to a level so as not to interfere with or annoy other customers; and you will abide by

our directives regarding security, keys, parking, and other such matters common to all occupants. You agree

to maintain your accommodation in good condition throughout the duration of the agreement, specifically,

your accommodation will be kept clean (e.g., free of rubbish and any food storage) so as not to draw or

attract pests/vermin. You confirm your office(s) is free of items not related to general office use, including

without limitation medical waste, needles, bodily fluids and the like. No part of the office or Business Center

may be used for overnight accommodation.

12. Equipment: You shall not, without Our prior written consent, store or operate in Your office(s) or the Business

Center(s), any computer (excepting a personal computer) or any other large business machine, reproduction

equipment, heating equipment, stove, radio, stereo equipment, or other mechanical amplification equipment,

audio and/or video surveillance equipment, security alarms, vending or coin operated machine, refrigerator,

boiler, or coffee equipment. Additionally, You must not conduct a mechanical business therein, do any

cooking therein, park any electric powered vehicle, or use or allow to be used in the building where the Business

Center is located, oil burning fluids, gasoline, kerosene for heating, warming, or lighting. No offensive gases,

odours or liquids shall be permitted. The Business Centre is intended to be used solely for office use.

13. Weapons: No weapons concealed or otherwise, shall be permitted. No article deemed hazardous on

account of fire, or any explosives, including ammunition of any kind, shall be brought into the Business Center.

No member of the community or sales team has the ability to waive this provision, or to authorize you to have

weapons on these premises. If you are found to be in violation of this rule, your agreement will be immediately

terminated, with zero tolerance.

14. Electrical: The electrical current shall be used for ordinary lighting, powering personal computers and small

appliances only unless written permission to do otherwise was first obtained from Us at an agreed cost to You.

If You require any special installation or wiring for electrical use, telephone equipment or otherwise, such wiring

shall be done at Your expense by the personnel designated by Us.

15. Common Areas: You may not conduct business in the hallways, reception area, or any other area except in

Your designated office without Our prior written consent.

16. Shared Space: You shall not use the co-working shared space for meetings or free guests. Day offices or

meeting rooms should be used to accommodate these needs, charged at the standard rates. You will not use

or occupy more space than what is included in Your agreement. A single co-working agreement includes

space for one desk, one chair, and one pedestal; no additional furniture or other items can be brought into

the center.

17. Animals: You shall bring no animals into the Building other than service animals covered under the Americans

with Disabilities Act (ADA). Service animals are defined as animals who have been trained to perform a specific

job or task. Emotional support animals are not covered under ADA and are not allowed in the center. If a

service animal becomes disruptive and You do not take effective action to control it, We may request the

animal to be removed from the premises.

18. Complimentary Membership: Office, Co-Working (dedicated desk), Virtual Office, and Virtual Office Plus

customers receive complimentary Membership(s). Your complimentary Membership can be used in any of

Our participating locations. Use of Business Lounges and other Membership services is governed by the

Membership terms and conditions.

19. Co-work and Office Memberships: All members must check in at reception. Checking in will constitute a day’s

usage against the Member’s allocated days per month.

20. Guest Policy: When booking a day office, you must select the correct number of people to attend. This will

ensure the correct size room is available and pricing can be correctly quoted for you. All day office occupants

included in the booking may access and use internet services free of charge. The day office customer must

provide their guest(s) with the booking reference so they can access the internet. Office Membership

customers are permitted one guest free of charge.

21. Manufacturing and Storage: You shall not use the Business Center for manufacturing or storage of merchandise

except as such storage may be incidental to general office purposes. You shall not occupy or permit any

portion of the Business Center to be occupied or used for the manufacture, sale, gift or use of liquor, narcotics,

or tobacco in any form.

22. Locks: No additional locks or bolts of any kind shall be placed upon any of the doors or windows of the Business

Center by You nor shall any changes be made to existing locks or the mechanisms thereof.

23. Soliciting: You may only solicit other customers for business or any other purpose through center approved

channels (e.g., through noticeboards and networking events held at the center).

24. Your Property: All property belonging to You or any of Your employees, agents, or invitees, shall be at the risk

of such person only and We shall not be liable for damages thereto or for theft or misappropriation thereof.

25. Smoking: Smoking of any type i.e., nicotine, electronic, vaping or any other form, shall be prohibited in all

public areas, including meeting and training rooms. No smoking shall be permitted at any time in any area of

the Business Center (including open or closed offices).

26. Harassment: You and Your officers, directors, employees, shareholders, partners, agents, representatives,

contractors, customers, or invitees shall be prohibited from participating in any type of harassing, discriminatory

or abusive behavior to Our team members, other customers or invitees, verbal or physical in the Business Center

for any reason. We have a zero-tolerance policy towards any workplace harassment and violence. Any

breach of this rule is a material breach of Your agreement (not capable of remedy), and Your agreement may

be terminated immediately, and services will be suspended without further notice.

27. Health and Safety: In order to ensure all Center users have a safe and secure working environment, You, Your

employees and visitors must comply with all health and safety requirements set out by Us, by law and as are

otherwise applicable to the Center. Therefore, in the event You expect to have multiple/numerous visitors,

depending on the specific circumstances, We may require You to take an additional office or meeting room

space at current rates to accommodate those visitors or those visitors may be refused access to the center.

Please discuss any high-volume visitor requirements You may have with Your center team in advance.

28. Hybrid Working: You may use your designated private office for hybrid working (excluding coworking desks).

Hybrid working is defined as having more individuals registered with access to your office than the specified

maximum allowable occupants for that office at any one time. The management of individuals accessing

your office is your responsibility and should be managed through your online account. At no time may the

number of individuals working in your accommodation exceed the maximum number of occupants allowed.

A hybrid supplemental monthly fee will be payable by you for each individual above the maximum occupants

allowed. This hybrid supplement is $99 per occupant per month.

Services and Obligations

29. Furnished Office Accommodation: You shall not affix anything to the windows, walls or any other part of the

office or the Business Center or make alterations or additions to the office or the Business Center without Our

prior written consent. Your office(s) and the property will be used in a business-like manner at all times by you

and your guests and free of behaviour which could be considered a material breach of the agreement

including but not limited to sleeping, inappropriate or indecent conduct, or unsanitary use of the

accommodation.

30. Facility Services: We are happy to discuss special arrangements for the use of the facilities outside the Business

Center standard business opening hours or, the standard working days where the Business Center is located.

There may be an additional charge for such special arrangements. This can be discussed at the time of

arrangement.

31. Pay-As-You-Use Services: All of the pay-as-You-use services are subject to the availability of the Business Center

staff at the time of any service request. We will endeavour to deal with a service request at the earliest

opportunity and provide the additional service You require, but We will not be held responsible for any delay.

• If in Our opinion, We decide a request for any pay-as-You-use service is excessive; We reserve the right

to charge an additional fee at Our usual published rates based on the time taken to complete the

service. This will be discussed and agreed between Us and You at the time You make such a request.

32. Service Availability: Services provided by Your Community team will be available during standard business

opening hours. Internet access and phone lines are also available after hours and weekends. Where an active

phone line is in use, if You/We move your agreement to another location or your agreement is suspended due

to non-payment, your phone number associated with the line will no longer be available and a new number

will need to be assigned.

33. Heating and Air-Conditioning (HVAC): Where HVAC is provided in the building and on the floor, it will be

available during our business hours. Any out of hours requests for additional HVAC may incur a fee. Please

speak to your Community Team for more information.

34. Mail Acceptance Policy: We will not accept any items exceeding 4.5 kg (10 lbs.) in weight, 46 cm (18”) in any

dimension, 0.03 cubic meters (1 cubic foot) in volume or if it contains any dangerous, live or perishable goods

and We shall be entitled in Our absolute discretion to return any uncollected items or refuse to accept any

quantity of items it considers unreasonable or unlawful. Items of larger size will only be accepted upon mutual

prior agreement. We do not guarantee or assume responsibility for any of the services hereunder.

• To prevent Our facility or address from being used in connection with possible fraudulent activity or

activity potentially in violation of laws or governmental regulations:

o We will not forward mail received on Your behalf outside of the US or Canada.

o We will only forward mail received on Your behalf to an address that is associated with your

company or an employee home address. For clarity this means we will not forward

packages to a third-party.

o We reserve the right to immediately suspend services and/or terminate the agreement if We

determine Our facility or address is being used in connection with possible fraudulent activity

or activity potentially in violation of laws or governmental regulations. Please note, any

termination due to violation of these House Rules does not put an end to Your financial

obligation.

• We may charge an administrative fee if We feel there is an excessive volume of mail received and

processed by Our team on Your behalf.

35. Know Your Customer (KYC) Requirements: For some services We provide, We may require obtaining

confirmation of personal and business identification/documentation from You. Where this is a requirement, We

will only be able to commence those services You have contracted for once You have provided the requested

information.

36. Fair Usage: Where unlimited services (e.g., telephone calls, printing, scanning etc.) are included within a service

package, these are subject to a fair usage as defined by The Provider. The Provider reserves the right to limit or

withdraw The Customers use without notice if The Provider feels The Customer is in breach of fair usage.

37. Parking: You and your guests agree to follow and comply with the parking rules we and the building

management set forth as it relates to the use of the parking lot. A copy of the rules is available to you upon

request or will be posted within the parking area.

Our Services Agreement

38. Cross Default: You agree that, if you are in default under any agreement with us (or with any of our affiliates),

we may, without prejudice to any other rights, withhold any services to be provided under this agreement with

respect to such default (including access to any accommodation). We may use any funds held by way of

retainer under this agreement to discharge any unpaid sums due to us (or our affiliates) under any agreement

with us (or with any of our affiliates).

39. Online Account/App: All Day Office and Meeting Room bookings, copies of Your agreement, correspondence

and a downloadable statement of account are available via Your online account or on the app. These are

accessible at Your convenience to actively manage Your account. All administration of Your agreement can

be managed online through Our website or mobile app. You can log into Your online account simply by going

to the website and clicking ‘Log in’ at the top of the screen. The app is also available in both the Apple and

Android stores.

40. Company Name Change: If there is a need to change the name of Your company, requests must be made

through Your online account. Please note You can request to receive up to three invoices regenerated with

Your new company name. These invoices can only be generated for the last three invoice periods before the

date the change was made.

41. Company and Contact Information: It is your responsibility to keep the information and key contact details we

use to communicate with you up to date through the app or online account. This includes but is not limited to

email addresses, phone numbers, and company address.

42. Subordination: This agreement is subordinate to Our lease or agreement with the owner of the building in which

the centre is located and to any other agreements to which our agreement with the building owner is

subordinate.

43. Mail Handling Services: Each company can receive mail at their home centre but is only allowed one

company name per agreement. Office customers may receive mail for each occupant's name. Virtual Office

customers may receive mail for up to three named contacts per agreement. Service for additional company

names or contacts must be purchased under separate agreements.

44. Termination: We reserve the right to immediately restrict services, cancel renewal, and/or terminate the

agreement if We determine Our facility or address is being used in connection with possible fraudulent activity

or activity that may be a violation of laws or governmental regulations. We have the right to terminate the

Agreement immediately if You are or become (i) identified on the Specially Designated Nationals and Blocked

Persons List maintained by the U.S Department of the Treasury Office of Foreign Assets Control (“OFAC”) or on

any similar list (collectively, the “List”), or (ii) a person, entity, or government with whom a citizen of the United

States is prohibited from engaging in transactions by any trade embargo, economic sanction, or other

prohibition of United States law, regulation, or Executive Order of the President of the United States.

Fees

45. Activation Fees: There will be a one-time, non-refundable per-occupant fee for Office and Coworking

(dedicated desk) customers, a per-location fee for Virtual Office customers, and a per-person fee for

Memberships. This fee will cover all aspects of onboarding, administration, and setup. For Office and

Coworking (dedicated desk) customers, there will be a fee for each new occupant added. If there is no

occupant, one activation fee will be charged. If there is a move to a different office in the same location no

fees will be assessed if the occupants do not increase. For moves to a new location (at Your request) all

occupants will be assessed a fee as they will have to be set up again at the new location. For Virtual Office

customers a new activation fee will only be assessed if there is a move to a new location (at Your request). If

You switch product (e.g., change from Virtual Office to Office) You will be charged the relevant activation fee

for the new product.

46. Standard Services: The standard fee and any fixed, recurring services requested by You are billed in advance.

Where a daily rate applies, the charge for any such month will be 30 times the standard fee. For a period of

less than a month the standard fee will be applied daily. All services will renew automatically at the prevailing

market rate. If You would like to stop a recurring service, please speak with Your community team; they will be

able to remove the service starting from the next calendar month from Your request.

47. Pay-as-You-use (one-off) Services: Fees for pay-as-You-use services, plus applicable taxes, in accordance with

Our published rates which may change from time to time, are billed in arrears.

48. Call Charges: Charges will not be applied for call transfers to Your voicemail and will be applied when

transferring a call to a nominated number. Call charges are based on local telecom rates and vary dependent

on destination to local, national, and international numbers.

49. Mainline Answering: The ‘main line answering’ service for any of the Office and Virtual Office products is not

intended for main sales lines, large marketing campaigns, call centers and/or main customer support lines. We

reserve the right to charge an additional fee of $1.00 per call, should Your business exceed 80 calls in a month.

50. Unlimited Coffee & Tea/Kitchen Amenity Service (where available): Allows You and Your visitors access to

unlimited self-service coffee and hot beverages and is charged per office occupant per month. You can opt

out of this service through Your online account.

51. Office Restoration Service: A fee of $4.50 per square foot for each occupied office will be charged upon Your

departure or if You, at Your option, chooses to relocate to different rooms within the Center. We reserve the

right to charge additional reasonable fees for any repairs needed above and beyond normal wear and tear.

52. Annual Indexation: For all agreements with a term greater than 12 months, or a month-to-month agreement

not terminated within 12 months, the indexation applied is 4.7%. The indexation rate applied is based on the

current indexation rate at the time of it being applied (not at the time of signing the agreement). Please speak

to your Community Team at any time to request the current indexation rate.

53. Business Continuity Service: Business Continuity is a service provided for 3 months following Your departure

(agreement end date) from the business center, to cover the management of mail, calls and visitors. Prices

can be obtained upon request.

Description:

• We will provide a pre-recorded message on Your existing phone confirming Your new number.

• Should any visitors come to the center, Our professional receptionist team will give them the new office

address. Also provided is a one-page flyer with Your new contact information to make it easy for visitors

to find You.

• We will continue to collect mail to ensure correspondence is not missed. If You choose to have them

forwarded to the new address, We will do so at the preferred customer rates and a credit card must be

on file.

• For Customers who sign an office agreement dated December 7, 2015, to present, the Business

Continuity service is optional.

• If the Business Continuity package is not purchased:

− Phones will be disabled with no forwarding message.

− Mail will be returned to sender.

− No information will be given to Your guests other than You no longer have space there.

54. Late Payment: We incur extra costs if you pay late. We will, therefore, charge you an administration fee of $25

plus 5% of the overdue balance on all overdue balances under $1,000 if the payment is late. For balances

equal to or greater than $1,000 we charge you an administration fee of $50 plus 5% of the overdue balance.

If your account becomes grossly overdue, you may be charged further collection fees we incur in administering  your account.

55. Disputes: If you dispute any amount in an invoice, you must give us prompt written notice of the disputed

amount. You have the duty to prove the disputed amount was billed in error and, if there is an actual billing

error, we shall correct it with a credit note, and the outstanding invoice will be immediately payable. If you fail

to prove an error in the billing, the disputed amount shall be undisputed, due immediately and subject to

applicable late fees.

56. Insufficient Funds: You will pay a fee of $50, or the maximum amount permitted by law, for failed payments

due to declined credit cards, insufficient funds from direct debit payments, or returned checks.

57. Retainer/Deposit: For Office customers, retainers are calculated at least two-times the highest agreed monthly

fee during the term, unless otherwise agreed in writing. For Co-Working customers, retainers are calculated at

least one-time the highest agreed monthly fee during the term, unless otherwise agreed in writing. Top-up

retainers are charged automatically to meet the minimum amount for each product which is calculated upon

renewal or when moving to a different office. For security, We will only return retainers/ deposits via bank

transfer or ACH, which may request via your online account.

58. Retainer Maintenance Fee: Any retainer or customer account with a credit balance not claimed after 120

days will each be charged a monthly $50 account maintenance fee.

Liability

59. Mail: You release Us from any liability arising out of or incurred in connection with any mail or packages sent

or received on Your behalf. We hold no liability over loss or damage of delivered or any transit goods.

60. Services: You are liable for all fees and any other amounts for which services are requested or rendered

regardless of whether a payment made by any particular medium is declined or rejected in whole or in part. If

requested by Us, You will immediately pay by an alternate form of payment accepted by Us.

Force 

61. Force Majeure: We shall have no liability to You under this agreement if We are prevented from, or delayed

in, performing Our obligations under this agreement or from carrying on Our business by acts, events, omissions

or accidents beyond its reasonable control, including (without limitation) strikes, failure of a utility service or

transport network, act of God, war, riot, civil commotion, malicious damage, disease or quarantine restrictions

compliance with any law or governmental order, rule, regulation or direction, accident, fire, flood, storm or

default of suppliers or subcontractors. Our obligation to perform Our obligations shall be suspended during the

period required to remove such force majeure event. We shall notify You as soon as reasonably possible of

the force majeure event and propose a suitable alternative accommodation (if any) in the same Business

Center or in another available business centers.

USPS Regulations

62. USPS Regulations: You acknowledge We will comply with the USPS regulations regarding Your mail. You must

also comply with all USPS regulations. Failure to comply will result in immediate termination of mail services.

Please note, any termination due to violation of these House Rules does not put an end to Your financial

obligation. If this Agreement is for a Mailbox Plus program, You must complete a separate U.S. Postal Service

Form 1583 (“Form 1583”) to receive mail and/or packages at the Center. You acknowledge this Agreement

and Form 1583 may be disclosed upon request of any law enforcement or other governmental agency, or

when legally mandated. You must use the exact mailing address, inclusive of the Private Mailbox designation,

without modification as set forth in Section Two (2) of Form 1583. Your mail must bear a delivery address

containing at least the following elements, in this order, (i) Intended addresses name or other identification,

(ii) Street number and name, (iii) secondary address, (iv) “PMB” or # and Your designated PMB number, and

(v) City, State and ZIP Code (5-digit or ZIP+4). USPS may return mail to the sender without a proper address.

When Your agreement ends, You agree not to file a change of address form with the USPS.

IT and Technology Policy

63. Introduction: This Policy applies where You wish to use Our Telecommunication and Internet connectivity

services and equipment.

• We are considered a Downstream Service Provider (DSP), which means We provides a personalised

connection to the Internet which is managed and protected via a firewall.

• Our Internet service provides You with an Internet connection supporting regular business activity such

as web browsing, the ability to send and receive electronic communications, access to business

applications and the like.

64. Our Internet and Telecommunications

a. Content: You acknowledge We do not monitor the content of information transmitted through Our

telecommunications lines or equipment, which includes, but is not limited to, Internet access, telephone,

and data lines (“Telecommunications Lines”). You further acknowledge We are merely providing a

conduit for Your Internet transmissions, similar to a telephone company, and We accept no liability for

the content of transmissions by You.

b. Restrictions: Our Internet service may be used only for lawful purposes and shall not be used in

connection with any criminal or civil violations of state, federal, or international laws, regulations, or other

government requirements. Such violations include without limitation theft or infringement of copyrights,

trademarks, trade secrets, or other types of intellectual property; fraud; forgery; theft or misappropriation

of funds, credit cards, or personal information; violation of export control laws or regulations; libel or

defamation; threats of physical harm or harassment; or any conduct constituting a criminal offence or

gives rise to civil liability. You are responsible for maintaining the basic security and virus protection of

Your systems to prevent Your use by others in a manner which violates the Service Agreement. You are

responsible for taking corrective actions on vulnerable or exploited systems to prevent continued abuse.

c. Interference: You cannot interfere or install equipment that interferes with or disrupts the functioning of

Our own equipment or the equipment of Our other customers. This will be considered as a breach to

these house rules.

d. Security Violations: You are prohibited from engaging in any violations of system or network security. Our

internet service may not be used in connection with attempts - whether or not successful - to violate the

security of a network, service, or other system. Examples of prohibited activities include, without limitation,

hacking, cracking into, monitoring, or using systems without authorization; scanning ports; conducting

denial of service attacks; and distributing viruses or other harmful software. We reserve the right to

suspend the Internet access upon notification from a recognized Internet authority or ISP regarding such

abuse. We may disconnect Your equipment and withhold services if We consider Your hardware or

software is, or has become, inappropriate for connection to Our network. You are responsible for Your

own virus or malware protection on Your systems and hardware.

e. Our Internet: Services are only available at Our locations and connection to Our network is only

permitted at those locations or via Our provided services. You must not create any links between Our

network and any other network or any telecommunications service without Our consent.

f. Revisions to this Policy: We may modify this Policy at any time, with or without notice.

g. Special Requirements:

i. It is to note a number of ports are blocked through Our firewall for outbound traffic, such as:

H323, Napster_8888, Nbdatagram, Nbname, RealPlayer-grp, TCP-135, TCP-139, TCP-1433, TCP-

1434, UDP-1434.

h. DISCLAIMER OF LIABILITY FOR DATA: We take no responsibility for personal or other third-party data that

belongs to customers and is left on Our copiers or visible on the network.

i. DISCLAIMER OF LIABILITY FOR THIRD PARTY PRODUCTS: As part of its services to You, We may provide third

party Internet access and computer hardware and software (“Third Party Services”). WE DISCLAIM ANY

AND ALL LIABILITY, INCLUDING ANY EXPRESS OR IMPLIED WARRANTIES, WHETHER ORAL OR WRITTEN, FOR

SUCH THIRD-PARTY SERVICES. YOU ACKNOWLEDGE THAT NO REPRESENTATION HAS BEEN MADE BY US AS

TO THE FITNESS OF THE THIRD-PARTY SERVICES FOR YOUR INTENDED PURPOSE.

j. DISCLAIMER OF LIABILITY FOR YOUR EQUIPMENT: ALL YOUR EQUIPMENT STORED IN OUR

TELECOMMUNICATIONS ROOM IS STORED AT YOUR OWN RISK. WE DISCLAIM ANY AND ALL LIABILITY FOR

SUCH EQUIPMENT AND SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGE TO SUCH EQUIPMENT.

k. DISCLAIMER OF INDIRECT DAMAGES FROM LOSS OF SERVICE: We do not provide any service level

agreement to You regarding provision or loss of service for Your Internet services. We shall not be liable

for any indirect damages, including lost profits, arising out, or resulting from any loss of service or

degradation of connectivity/access to the Internet with the Service Agreement, even if the other party

has been advised of the possibility of such damages. The foregoing shall apply, to the fullest extent

permitted by law, regardless of the negligence or other fault of either party.

Additional Clauses for Signature and Spaces Branded Locations

65. Business Club:

a. Access: You will have access to the Business Club between 8:30am – 5:00pm Monday to Friday, or such

time as is agreed with Us. Outside of these hours the area will be closed and secured. We, however, are

entitled to reserve parts of the Business Club at any time.

b. Fair usage: The Business Club is designed to be enjoyed by You and Your guests for temporary use and

not as a place for continuous everyday work. If We feel Your use of the space is impeding other members

from having fair use of the space, We might ask You to adjust Your membership or moderate Your use. If

You are leaving a seat You are working from for any length of time, please take Your belongings with

You or place them in a locker. We reserve the right to move Your belongings if left too long and are

taking up required seats.

c. Meeting rooms: You have access to the business club which includes a number of informal meeting

room spaces.

d. Events: Events can be hosted in various areas within the business club. If You are interested in holding an

event, please ask reception for further details. Setting up and dismantling an area of the business club

for an evening event should only take place after 3pm in order to prevent noise disturbing other

members.

66. Café-deli: Where available the Café deli is generally open during office hours. Typical hours of operation

will vary per location, but we are permitted to vary those hours of operation without notice. Each member is

required to clear away consumed food and drinks and leave the area clean for other members and guests.

Alcohol purchased from the Café deli may only be consumed on the premises. We do not allow alcohol to

be consumed in the business club that has been bought off the premises. All members consuming alcohol

must be above the local legally approved drinking age. We are not responsible for injury, damage or other

incidents related to alcohol consumption within the Business Club. Anyone who appears to be intoxicated

will be asked to leave the premises.

67. Food and Drink: Any food and drink, including alcoholic beverages, brought in from outside the centre should not be consumed in the café area or meeting rooms within the Business Club.